What is the expected behavior of CPCU members when faced with peer misconduct?

CPCU members are expected to uphold ethical standards and integrity as a foundational aspect of their professional conduct. When confronted with peer misconduct, the appropriate and expected behavior is to address the issue and report it as necessary. This aligns with the CPCU Code of Professional Ethics, which emphasizes the responsibility of members to promote a culture of ethical behavior and accountability within the industry.

Addressing misconduct reflects a commitment to maintaining the integrity of the profession, protecting clients, and ensuring that behaviors that may harm others are appropriately dealt with. By reporting the issue when needed, CPCU members contribute to a transparent and ethical environment, making it clear that misconduct will not be tolerated. This not only serves the profession but also enhances public trust in the insurance industry.

In contrast, ignoring the situation or attempting to handle it personally undermines the trust and ethical standards of the profession. Discussing concerns only with colleagues may lead to gossip or inaction rather than ensuring that the issue is formally addressed. Therefore, taking the right steps to report misconduct aligns with the core values expected of CPCU members, ensuring that ethical standards are upheld.