What key message should Suzie convey in her ethics training class?

The key message Suzie should convey in her ethics training class is that ethics entail knowing what to do when multiple "right" answers exist. This perspective highlights the complexity of ethical decision-making in the real world, where situations often present competing values or principles. In many scenarios, there may not be a clear-cut answer, and individuals must navigate these dilemmas by considering the broader implications of their choices, the interests of various stakeholders, and the ethical principles at play.

By focusing on the nuances of ethical decision-making, Suzie can help trainees understand that ethics goes beyond mere compliance with laws and regulations. It requires critical thinking, discernment, and the ability to assess situations from multiple angles. This understanding is vital for professionals, as it prepares them to handle challenging situations they may encounter in their careers, particularly in areas like sales where moral judgments can heavily impact relationships and business outcomes.

This view underscores the important role of ethics in fostering a culture of integrity and responsibility within an organization.